Why Email is No Longer Enough
Average email open rates in travel hover around 20%. SMS open rates are nearly 98%. In a world of 'Notification Fatigue,' a tactically timed text message is your most powerful tool for operational reliability.
The 'Triple-Touch' SMS Sequence
- The Confirmation (Instant): Sent immediately after booking. Includes the reference number and a calendar invite.
- The Reassurance (24h Before): Re-confirms the meeting point. Pro-tip: Include a link to a 'What to Pack' guide.
- The Tactical (2h Before): 'I'm at the meeting point!' style message. It humanizes the guide and makes it socially difficult for the guest to fail to show up.
Compliance & Global Coverage
Odybook uses localized gateways to ensure your messages arrive from a recognizable local number, whether your guests are in NYC or Tokyo.