Odybook.
Technical Troubleshooting: Debugging Script Conflicts

Technical Troubleshooting: Debugging Script Conflicts

Widget

DS
Dev Support
15 min read Expert Verified

1. The Widget is Invisible

Usually caused by an ad-blocker or a script conflict. Check the Browser Console for CORS errors. Ensure our domain is whitelisted in your site's security headers.

2. Checkout Modal Doesn't Appear

Usually a z-index issue. Your website's header may have a higher priority than the modal. Add !important to the widget container's z-index in your CSS.

3. Lazy Loading Conflicts

If your site uses heavy lazy-loading, the widget might not initialize until the user scrolls. Move the odybook.js script to the <head> section of your site for faster 'Time to Interactive'.

Was this guide actionable?