When Does the Money Hit My Bank?
By default, funds are held until 24 hours after the tour takes place. This 'Service Delivery' logic is standard to prevent fraud and simplify the refund process for future cancellations.
The 'Rolling Basis' Explained
Once your account matures (usually after 30 successfully delivered bookings), we can enable 'Early Payouts', allowing you to access up to 50% of the funds at the time of booking.
Reserves for High-Value Bookings
For custom private tours exceeding €5,000, Stripe may place a temporary holding reserve. This is a security measure for the tourism industry's high chargeback profile.